Unlike your local supermarket, the hassle of queuing at the checkout counter is by no means a regular feature of life at Drumbeg Stores. On the odd occasion that there are more than three people in the shop (including our good selves) waiting customers can always while away the time by gazing out over Loch Drumbeg and the hills beyond. If there is a shop window with a better view in the Highlands we would be genuinely pleased to be sent a photograph of it.
Our shop contains a large community notice board where customers can find useful information about local services and events.
In this age of supermarkets, hypermarkets and chain convenience stores, running an independent grocer is never going to be an easy occupation at the best of times. To try to make any sort of living at all in a village where the permanent population numbers approximately forty means that we have to be on our toes in terms of initiative, hard work and - most of all - delivering the very highest standards of service to our customers.
If there’s anything we don’t stock which you’d like to see in our shop, please don’t hesitate to tell us. Don’t worry if you think you’ll be the only person who will buy it. Personalised service is what Drumbeg Stores is all about.
There are not many shops in the far north of Scotland where you can buy treats such as freshly baked 16” baguettes, Brazil nut oil, pheasant liver pate, wild boar terrine, quails with truffles and whisky cured salmon. (We also sell lots of Scott’s Porage Oats!)
We like to think of ourselves as a business with a social and environmental conscience. That’s why Traidcraft are one of our major suppliers and why we stock a fair range of organic foods and wines. (We even stock 100% recycled loo roll if you know what we mean!) Many of our customers kindly bring us piles of their used plastic bags and no-one has objected to their shopping being packed in one of these . . . . so far! From May 2007 we will be selling our ‘Drumbeg Stores’ jute shopping bags as another small contribution towards saving the planet!
In terms of ‘food miles’ we’re presumptuous enough to believe that it makes more sense from an environmentally friendly point of view for local residents to do their weekly basket shop with us rather than travelling to Ullapool, Dingwall or Inverness.
We are genuinely committed to keeping the cost of basic groceries down (all our staples are sold at recommended retail price or below) but at the same time we are seeking to fill what we see as a gap in the availability of Fine Foods in our local area. As far as West Coast delicatessens go, we are the only one north of the Kyle of Lochalsh.
We have two hungry young daughters and two enfeebled old dogs to feed; Mr Tesco doesn’t.
Drumbeg Stores incorporates a Post Office so you can move seamlessly from doing your weekly grocery shop to drawing cash, collecting your pension, arranging for flowers to be sent, topping up your mobile phone or any one of a range of Post Office services.
We accept cheques as well as all major debit and credit cards with the exception of American Express; with purchases over £10 we are happy to offer ‘cash back’ if you are running short of ready money in an area where ‘holes in the wall’ are pretty thin on the ground.
We are the natural repository of all juicy local gossip. If you want to know anything . . . just ask.
Whether approaching Drumbeg from the direction of Lochinver or Kylesku, travelling to our shop is an experience in itself and will give you the opportunity to take in some of the most beautiful surroundings in the Highlands.
We have a very simple aim, which is to make Drumbeg Stores everything which we believe a fully and imaginatively stocked wee shop in a remote Highland village should be . . . and a little more.
In February 2007 we were delighted to attend a reception at the House of Lords after the judges from the Best Rural Retailer awards (sponsored by the Countryside Alliance, The Daily Telegraph and Farmer’s Weekly) adjudged Drumbeg Stores the best village shop in Scotland for 2006.